- We will stand behind our work: For an agreed upon period of time following the completion of a job, if something goes wrong as a result of a mistake that we made, we will resolve the issue at no cost to the customer. If the problem is due to a manufacturers product or a subcontractor's work, we will assist the customer to whatever extent possible in obtaining an acceptable resolution according to the manufacturer's or subcontractor's warranty.

- We will treat people with kindness, respect, Honesty, and fairness: People will not be taken advantage of, even if it would mean more profit for us. If there is a less expensive solution to a problem, that solution will be suggested. We will strive to provide a complete, unbiased view of our industry, and our competition to enable our customers to make the best decision for their particular situation. We will not pretend to know the answer if we do not, but rest assured that we will find out what the right answer is. If we make a mistake, we will admit it and attempt to make it right. We will be friendly and kind to all we come in contact with, regardless of how they are treating us.

- We will play by the rules: We will not accept large cash jobs to avoid paying taxes. We will not offer or accept bribes. We will obtain building permits and inspections when required, and will always be covered by all required insurance.

- We will operate a clean, efficient company: We will constantly seek ways to streamline our operations and avoid waste. We will not perform useless tasks simply because "its always been done that way". We will be friendly and responsible to the environment by not spilling or burying hazardous items, and by using fuel and natural resources such as water and lumber only to the extent required to do our job correctly.

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